Going Offline to Get Clients Online

November 4th, 2011

Did you put up a website with expectations that clients would come clamoring to buy your unique products or services? If so, consider some offline marketing to get clients online.

SEND THANK YOU NOTES

Did you know that a large percentage of new business comes from referrals? Send a personal, handwritten thank you note to anyone who refers someone to you.  This will perpetuate more referrals and I bet your competition isn’t doing this! Who doesn’t love to get something in the postal mail besides bills and junk mail?

AUTO ID PLATES AND LETTERING

How often are you stuck in traffic and end up staring at the license plate in front of you? This is the perfect place to display your web site address. If you have a short slogan or tagline, it can be placed on top with your web site address on the bottom. There are also companies that offer nice lettering to place on your back or side window. Have you ever searched for a pen and paper while trying to memorize the magnetic sign on the truck for handyman services, plumbing or hardwood flooring? The person in the vehicle behind you could be your next customer!

LABELS

Use labels with your web site address and catchy slogan to seal your correspondence. This is one more way to flash your web site address in front of a potential customer. I recently purchased some products at a trade show. Luckily the vendor had placed a label on the back of the product so I could go to the website and order more for friends. Without that label she would have missed out on some sales after the event was over. Create your own labels with your website address and phone number for wine bottles to give as gifts.

POSTAL MAIL

How often do you stay in touch with your clients & business associates? At a minimum, quarterly correspondence will keep you fresh in their minds. Several online printers offer full color postcards, business cards, bookmarks and note cards. Create a one-page newsletter or tip sheet and include a promo item. I got one recently that was a message in a bottle. Very clever!

In addition to your online communications – these offline efforts will help you stand out from your competition. It’s all about being creatively unique and memorable. Have fun with these and remember, if you’re not promoting your site – who is?

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Advertising in Local Directories

October 26th, 2011

I’m a big fan of local directories and was very excited to see RelyLocal come to Highlands Ranch, CO. Local businesses can contact Chris Strassburger at 303.808.0823 and ask him about the amazingly affordable advertising packages. I signed up for the $25/month package and included a coupon with my ad. If you are not a local business in Highlands Ranch, Colorado – go to their main site at www.relylocal.com and see if there’s a representative in your area. Get more business and get to the top of the search engines by advertising in local or industry specific directories.

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Words That Speak and Sell

August 30th, 2011

Simplicity
Make your web content sound simple. Try not to use difficult and confusing words. The visitors should get your message immediately. They are not going to make much effort to understand if you are being too academic. They would simply click away and you may lose a potential sale.

Your Website Copy must APPEAR easy to read before your visitors start reading it. Use an easy to read layout for your web content. Bullet points are very effective. People scan rather than read online.

Conversational
Use a consistent style of writing throughout your website. Getting the right tone is treading a fine line. Too formal, and the website seems cold and inhuman. Too informal, and the site can seem frenetic, erratic and pushy. Write in a friendly and interesting manner. Don’t sound boring and impersonal. Your visitors should enjoy reading your web content and get hooked into it.

Make website copy sound informative and professional to your customer at one time, and entertaining and friendly at another.

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Every New Day Begins with Possibilities

February 18th, 2011

Last year was quite a year wasn’t it? In a word I’d say it was uncomfortable. I watched several people reinvent themselves by adding new products and services. Some companies closed their doors and requested that we take down their websites. Others, like myself, stayed afloat in a sea of uncertainty. No small feat for those of you in the same boat. So now it’s a brand New Year and we’re here to help you with your website needs. You already know what a powerful marketing tool it is. This year marks our 13th year in this web business – lucky 13!

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Every Website Needs SEO

December 1st, 2010

Each site we design has built-in SEO – meaning it is optimized for the search engines. Your site will have relevant titles, meta descriptions and meta tags that are different on each page. The way you can tell what is working is to check your statistics. The results are right there in black and white. If there are new phrases that people are typing in to find your site, then consider adding those to your meta tags. Your statistics reveal so much about your website and traffic. Read the rest of this entry »

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Fraudulent Phone Call Alert

November 24th, 2010

I recently got a call from 858-812-9342 saying my Visa had been deactivated and to Press 1 to reactivate it, etc. I hung up and Googled the phone number.  This site came up.  After reading the comments here I knew it was definitely a fraud call.

A Muse News subscriber sent this to me about her phone fraud call:

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The Experience

November 17th, 2010

When dining at a nice restaurant, it’s more than the food and presentation that makes for an experience. It’s the ambience, the wait staff, the manager and those little extras that will motivate us to tell others. There’s a charming restaurant in an old house in Littleton, CO that has amazing food and ambience. The main reason I like to go there is because of Lou – he is a poet/actor/waiter. He has so many poems in his head that he can recite one for just about any occasion.  Yes, the food is great, yes the ambience is great – but it’s Lou that keeps me coming back. He adds immensely to the dining experience. It’s the same with a website. You want more than just a pretty picture sitting there. You want people to keep coming back and buying your products or using your services because of the experience.

How can you enhance the “experience” the visitor will have at your website?

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Sizzlin’ SEO Deals and Slicer-Dicers

November 10th, 2010

Several times a day I’ll get an email or phone call from a client asking if I have heard of “SEO Company #3,000”. They are guaranteeing top placement in the search engines for only $29 or $229 or some other enticing amount. Isn’t that a smokin’ deal? What do you think I should do? Hmmm, hang with me while I muse about this.

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Hey I’m Not Getting ANY Business From My Website

November 3rd, 2010

My first question when I hear this statement is usually, “What do your statistics look like?” The most common answer, “I don’t know, I don’t look at statistics”. Every website should have Google Analytics – it’s free and will show you exactly how many visitors you are getting, what pages they are going to, where they are coming from, etc. It takes us 15 minutes to install on your website. Statistics are a roadmap for you to use in making adjustments to your website or marketing activities. Statistics not your thing? One of our services is Quarterly Stats Review and Recommendations. Many of you find this to be valuable in planning your marketing and advertising strategies – both on and offline.

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What if a Website is Illegal, Unethical or Posts Bad Things About Me?

October 27th, 2010

What if a Website is Illegal, Unethical or Posts Bad Things About Me?

In the 11 years we’ve been in business, this question has come up only a handful of times. I hope it never happens to you or someone you know, but if it does, here are some guidelines. I recommend calling and speaking to someone directly to get the fastest response.

1. Contact Google – they are pretty quick to address your concerns:

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
Phone: +1 650-253-0000
Fax: +1 650-253-000

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