Archive for the ‘Small Business Owners’ Category

Online Goals & Expectations

Wednesday, November 25th, 2009

marketingPretend you are opening a store in a busy shopping mall. As a savvy business owner you will budget for the monthly rent, utilities, security, signage, advertising, marketing, fixtures and inventory. Will you expect to begin making money the minute your doors are open for business?

As a website owner, let’s use the retail store analogy – you invest money in the building of the website or the retail storefront. Next, you open your doors for business or your website goes “live”. The thinking is that once the website is built, the search engines should find you immediately and the cash register will start ringing. Is this realistic? Why are online expectations so drastically unrealistic from offline expectations?

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Top Ten GREAT Website Tips

Wednesday, November 11th, 2009

101. Easy – Let the visitor know it is easy to do business with you. Easy to order, easy to buy, easy to subscribe, easy to phone, easy, easy, easy. Don’t we all want everything to be easy? This is a buzzword for sure.

2. FREE – yes, put this word in big, bold capital letters at least once on your home page. Everyone can give something away for FREE. The Internet was built on the premise of FREE. What can you give away for FREE?

3. Today – Why delay? Order today! Now is good, today is better! This word invites the visitor to take action today. Tell them why today is better than tomorrow and that’s even better. Encourage them to buy from you today.

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Top Five Online Newsletters

Wednesday, October 14th, 2009

newsWhat online newsletters aka ezines are worth reading? I like newsletters that provide valuable information, resources and do-it-now action tips. I unsubscribe quickly from newsletters that continually try to push their products or services on me. Since I spend a great deal of time online, I print the newsletters and read offline later. However, stats show that the majority of people DO read online. Here are the top five newsletters that I read faithfully. I will often share information and resources from them with our clients.

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Alphabetical Gratitude Journal

Wednesday, September 30th, 2009

What are you most grateful for? Take a few minutes to create an alphabetical Gratitude Journal.  Here are just a few gems of gratitude that I jotted down.

Appreciation of art and artists.

Birds. I love to watch birds, especially finches. They are so bright and colorful.

live-lifeConvertible Just getting in the car and putting the top down makes me smile.

Dogs. I love dogs. They love you unconditionally and are always happy to see you.

Enlightened. A wonderful way to be in the world – I am enlightened every day.

Flowers – Wild flowers in the mountains are spectacular! Fresh flowers in the home are so beautiful.

Grandma and Grandpa. Loved them so much and grateful for everything they taught me.

Home – It’s like a big hug, warm and welcoming.

Intuition – Listening to the inner voice.

Jenny – My fabulous friend and massage therapist. Aaaaah!

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What Makes YOU Special?

Wednesday, September 16th, 2009

fishAccording to recent web statistics there are one trillion websites. Keeping this number in mind, how will your website rise to the top and stand out among the masses? Why should or would your website appear on the first page of Google? In other words, what makes YOU special?

Two questions that are most important to your site visitors are:

  1. 1.  Who is your target audience?
  2. 2.  What makes you unique, different or special?

Certainly there are many factors in deciding what makes you special. Here are my top three questions to identify what makes you SPECIAL.

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Twitter Musings

Wednesday, August 19th, 2009

Businesswoman text messaging on mobile phoneI read and process about 150 business emails on a daily basis and look at over 80 websites. Adding any social media activities to this already heavily multitasking type schedule is overwhelming. I feel first and foremost I need to be responding to clients and scheduling projects with our team. I tried delegating this social media aspect to my assistant and that just didn’t work. I think social media is something one personally needs to do. It’s kind of like sending my assistant to a networking meeting – it’s not the same as me being there in person.

I gotta tell ya, this twittering is like texting on steroids. I’m still weighing out the time vs. benefit. Stats show that 60% of people who start on Twitter become Twitter Quitters. The piece I find fascinating is that it can be educational and easy to find resources with Twitter search. The company is growing rapidly and new uses for it are developing all the time. So, we’ll see what transpires in the next few months.

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Organizing with Google Calendar

Wednesday, August 5th, 2009

There are so many different methods to organize our busy lives. Some people like to use old-fashioned paper calendars, others like iCal, Blackberry, iPhone or Outlook. I decided to spend two hours with Google Calendar and share my experience.

calendar_logoIt’s pretty easy and user-friendly. Since I already use Gmail – I installed the Google app so a mini calendar shows up on the left sidebar below my labels. The Quick Add feature allows you to type in something like: 3pm 7/19 Meeting with Client Name, location, phone.  It can be typed in any order that makes sense to you. Then Google Calendar automatically places it on that date with a default of 1 hour. If I type in the time frame like 3-5 pm then it blocks out that time on the calendar. I put everything on one calendar – both business and personal. There is the option of creating several calendars though and that may make sense for your activities.

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Envision Simplicity for Your Website

Wednesday, July 8th, 2009

creativeAre you a creative type? Me too! Having a creative mind can be both a curse and a gift. With so many ideas and business offerings buzzing inside our heads, we often experience headaches and euphoria simultaneously. We want to tell or show everyone all the many things we do.

Those of us with websites, blogs and ezines may want to showcase lots of products or services with too much text. You’ve seen the websites I’m talking about – too much text, too many calls. The reality is that simpler really is best.

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Top Ten List for Hiring a Top Web Professional

Wednesday, June 24th, 2009

1. Big Red Flag. No website? If the person you are planning to hire doesn’t have a site of his or her own, this is a big red flag. How will they know what works or doesn’t work if they haven’t tested it on their own site? If they are a professional in business they will have a website. Their website is a true reflection of them – study it carefully looking for anything that may indicate “this company looks great!” to “I have some doubts in working with this company”.

listen2. Listen to me. Can you hear me now? Are they really listening to what you want/need? OR immediately writing out a prescription like a bad doctor based upon what they think you need. If it is the latter – run-Forest-run.

3. Experience. How many years of experience does this person have? How will this benefit you?

4. Resources. How many resources does this person utilize? If they work only with one program or have one resource and derive all information/facts from that one source – probably not in your best interest to hire someone with such limited resources.

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Talk to Me

Wednesday, June 10th, 2009

How do you like to communicate with potential clients who visit your website?

If you prefer email, here are a few tips:

  • Include your email address more than once on your Home Page and several times throughout your site.
  • Consider having your email address in a larger font to make it stand out.
  • Ask your web person to use an anti-harvesting script on the email address so you won’t get spammed.
  • Forget the cute graphic envelopes or postal boxes that say, “Email me”. When the page is printed, the recipient won’t know what your email address is.
  • Check your inbox several times a day and respond promptly to all inquiries. If a potential client sends you an email they will expect an immediate response – no later than 24 hours. The quicker you respond, the more likely you are to get the sale. (more…)


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