Your Website Copy must APPEAR easy to read before your visitors start reading it. Use an easy to read layout for your web content. Bullet points are very effective. People scan rather than read online.

Conversational
Use a consistent style of writing throughout your website. Getting the right tone is treading a fine line. Too formal, and the website seems cold and inhuman. Too informal, and the site can seem frenetic, erratic and pushy. Write in a friendly and interesting manner. Don’t sound boring and impersonal. Your visitors should enjoy reading your web content and get hooked into it.

Make website copy sound informative and professional to your customer at one time, and entertaining and friendly at another.

Bad: Our Company is very efficient, reliable and affordable and we have been around for years. We also have a very impressive portfolio of clients that we have previously worked for. We are definitely the best choice.

Better: Let us spoil you with our exceptionally friendly and personal customer service!

Included with every new site design:

• Keyword phrase research and implementation.
• Our 13 years of web wisdom and creative marketing expertise.
• A baker’s dozen of delicious homemade cookies – YUM!

People don’t like to feel they are reading a textbook. They like being talked to. Write in a conversational style as if you are talking to your customer.

Create Action
Your website copy is totally useless if it cannot put your customer to action. After all, you are trying to sell something, right? Give them an irresistible call for action.

Include frequent invitations to contact you by e-mail, and make it really easy for people to do so. And answer every email within 24 hours. A brief response today is worth far more than 1000 words three weeks later.

Include real names and real photos of real people. Include your real address in an obvious place and on every page. This will help make the “human connection” with an otherwise flat electronic screen.

Search Engine Friendly
Web content or copy must be search engine friendly or you will not attract your ideal clients. Develop 3-5 word keyword phrases and write your copy around those. Think about conversations you’ve had with your clients and write answers to their questions.

How can you enhance the “experience” the visitor will have at your website?

1.       Appealing colors and images.

2.       Verbiage that lets them know they are in the “right” place.

3.       Audio, music, video, testimonials or quotes.

What is it that will make them call or email you today?

1.       Your phone number and email in a larger font and very visible on every page.

2.       Good copy – what you say and how you say it is imperative to visitors taking action. Note: Reverse type text (light text on a dark background) is the most difficult to read online.

3.       Easy navigation and simple calls to action. Too many places to click or too many graphics is a real turn-off to visitors. Less is more!

I invite you to “experience” a few sites we’ve designed using the WordPress platform:

Tilde Furniture – www.tildefurniture.com

Check out this brand new site we designed for Stephen Kohlbeck. It’s crisp, clean, easy to navigate and the site design reflects the simple elegance of the furniture. For green, eco-friendly, luxurious furniture – this is the plac

Better Health & Wellness -  www.bettterhealthwellness.com

The colors and images in this site are inviting and relaxing. You can already imagine how you are going to feel once you walk thru the doors. There’s a call to action to sign up for the newsletter. The phone number and email are very visible. Make an appointment today for massage, reflexology, acupuncture or an ion footbath.  Aaaaaahhh!

Fun Productions -  www.funproductions.com

The bright colors and images just scream FUN in this site redesign! The phone numbers are large and visible up top. Calls to action are: Request a quote, sign up for newsletter and over on the left nav – Tell Us What We’re Doing Right.  (I love that last one). Notice this site has 3 forms of navigation since it’s pretty large. The images are clickable to the different areas and the navigation on the left also gets you right where you want to go. Additionally, we’ve added bottom navigation to get you back from some of the longer inside pages. Their social media and YouTube icons are in the upper right. The experience here is fun, fun, fun! Call them for your next team-building event or corporate party.  Let the FUN begin!

When I was little my grandma and grandpa loved to take us kids to the Nebraska State Fair. Every year my grandma would say, “Now kids, don’t let grandpa buy any more slicer-dicers. We’ve got a basement full of ‘em!” We would watch the entertaining demonstrations of the latest gizmos and amazingly they all had guarantees. Sure enough my grandpa would buy the knife that never needs sharpening, the apple peeler, the chopper/slicer or the magic stain remover. One time at the end of a pots and pans demonstration the spokesman said, “Light the candles ladies – supper’s ready!” It was as if supper magically made itself with these miracle pans – guaranteed!

After we got home grandma would scold grandpa for buying yet another gadget and we’d all laugh. I don’t think my grandpa cared if the gizmo worked or not. He just did it for the fun of it. It became a running joke every year wondering what grandpa would buy next.

So back to the sizzlin’ deals with those SEO companies. It’s kinda like the slicer-dicers. If you want to do it for the fun of it – go for it! If you really truly believe in those SEO company promises well…would you also like a ginzu knife?

My second question is, “What have you been doing to market your website?” The answer is typically, “Well, nothing. I think I need SEO.” For some reason, there is this big misperception out there that if by paying someone for “SEO” you will be on the first page of Google and therefore have more clients than you can handle. Sorry to bust another myth, but being on the first page of Google for a particular phrase does not guarantee you will get more clients. If we built your site then your site is already search engine friendly because the titles, meta descriptions and meta tags are different on every page. These can be changed or modified at any time. In your statistics you’ll see what phrases people are typing in to find you. SEO and Statistics go hand-in-hand. If you hire someone to do SEO, how will you know if they are effective unless you check your stats?

Action Steps:

1. Install Google Analytics and check your statistics monthly or quarterly. Adjust your site or advertising methods accordingly.
2. Get more business today with FaceBook and Twitter. Social Media is here to stay! Learn from people who are successful to save yourself some time and money!
3. Is your website interactive and are you gathering emails? So many ways to do this. Give something away for people who enter your contest, sign up for your ezine, download an Ebook or Special Report. Note: New subscribers to the Muse News receive a free checklist “Five Web Mistakes to Avoid”. Email me if you’d like a copy.

Scroll down on this page http://www.thewebmuse.com/what-we-do.html to the Web Marketing Process and download the pdf for more ideas. Email me your tips for getting business from your website and I’ll publish those in the next Muse News. We can all learn from each other. Most importantly, have fun with whatever you are doing!

Just type in a word or two and you’ll get all sorts of headlines. I typed in “Web Marketing” and got these titles: 8 Reasons to Fear Web Marketing, The 10 Commandments of Web Marketing and 10 Common Misconceptions About Web Marketing. It can be used in a couple of ways. I like to use it AFTER I’ve written an article to come up with a catchy title for it. OR you can use it BEFORE as an idea generator for an article you’d like to write. After you try it, send me a link to your article or blog post and I’ll print it in the next Muse News.

Their website is awesome! It’s simple and interactive. Check out the section that says Create Your Own Stach Comic. And by the way, their nuts are really good and addicting.

I think they’ve done an ingenious job of marketing. Is there some way you can add this type of humor into what you are doing? Their name is very catchy and memorable. The navigation on the website is funny too. They just recently added an online store where you can buy nuts by the case. I can think of several people who would get a real laugh out of getting these as a gift. Have some fun playing around their site and maybe it will spark some ideas for your own web site!

Why is it important to Validate Code?

It is our standard practice to validate code on sites we design. The reason we do this is to ensure your web pages are interpreted in the same way (the way you want) by various machines, search engines, as well as users and visitors to your webpage.

Conforming to standards and regulations is one of the many ways you can make your website universally understood. Make sure your codes and styles validate across the board. That means they have to meet the “strict” standards set by the W3C Organization and pass a variety of validations for CSS and XHTML.

In simple terms, validation ensures that your website complies with the standards accepted by most web designers. That also means that it will be accessible to more people, across more web browsers and operation systems.

Validation doesn’t just mean putting your pages through some web driven testers. It also means test-driving it with friends, relatives, co-workers, and strangers. Everyone has a different system and way of working, so ask for others to test-drive your site. Their feedback will be quite valuable and may surprise you!  Source: www.wordpress.org

1. If it was designed more than 3 years ago, it most likely needs a new look. Technology has changed with programs, coding and search engines. Also, people want instant gratification so text-heavy, slow-loading sites are a thing of the past.
2. If you had a friend or relative design your site. There is much more to designing an effective website than creating a Word document or Illustrator drawing. Friends or relatives most likely will not have extensive knowledge and experience with html coding, search engines and usability. Also, they may not have the time to devote and your website becomes a low priority.
3. Has your business changed and your website doesn’t reflect the new image, products or services? Take a look at your site about every 3 months and see what needs to be updated or added to keep up with your business focus.
4. Did you create your website from a printed brochure? A brochure is something that people can hold in their hands and read. A website is a visual image and you’ve got about 6 seconds to capture a potential client. People scan rather than read online. If you’ve literally “copied” your brochure to make a website, it may be a good idea to streamline the text.
5. Does your website really reflect the image you want to portray to your target audience? If you are trying to appeal to a high-end clientele then your website should reflect a high-end image. I am not saying spend considerable dollars on a web redesign. It’s almost better to have no website than a poorly designed site that will leave the wrong impression.

With over a trillion websites – you really want yours to stand out from the competition. For optimum results, make your site visually appealing, functional and easy to navigate.

As a website owner, let’s use the retail store analogy – you invest money in the building of the website or the retail storefront. Next, you open your doors for business or your website goes “live”. The thinking is that once the website is built, the search engines should find you immediately and the cash register will start ringing. Is this realistic? Why are online expectations so drastically unrealistic from offline expectations?

Many website owners have budgeted no time or money for online advertising or marketing yet expect dollars to come flooding in. I get dozens of emails every day with desperate pleas like, “Can you fix my website?” “What’s wrong with my website?” Or my personal favorite, “I can’t spend any more money on my website.”

If you want excellent results from your website then it’s a smart idea to invest some time and money into the marketing of the site. Here are three budgets and scenarios to consider.

Piggybank of Money – You have more time than money and can afford to wait for results. Focus on your website usability and how to attract your ideal clients. Research keyword phrases, start reciprocal linking ,cross-marketing efforts and actively engage in social media. Educate yourself by taking some seminars or teleclasses. Take immediate action on what you learn.

Stash of Money – You want immediate results and have a pretty good budget. Optimize your site to the max so the search engines and your target audience will find you. Consider a pay-per-click campaign. Invest in Google Ad Words. Enhance your offline marketing strategies to compliment your online strategies.

Buckets of Money – You want maximum results and have no budget limitations. You know what conversion rates are worth and will strategically test and measure results. Implement everything outlined in the previous two budgets plus Google Sponsor Spots. Invest in more than one pay-per-click program. Pay for listings in relevant industry, geographic and target market specific directories. Hire a Public Relations and SEO firm that will maximize your on and offline efforts.

In any of the above scenarios it’s a good idea to keep reinvesting some time and money into ongoing website efforts. When you find something that works, keep doing it and take it to the next level. For example, if you find that you’re getting lots of traffic from industry-specific directories, contact them and see how you can do more business with them. Maybe you got several clients from a website that you’re linked with. Contact that website owner and thank them, then suggest more ways you can promote each other’s business.  And finally, talk with your competitors. Are your online goals and expectations realistic? Ask your competitors how they are doing, what is working and what they’ve found to be their most effective online marketing strategy.